Press Releases

LIFETIME HEALTH SELECTS RELAYHEALTH TO DELIVER SECURE ONLINE DOCTOR-PATIENT COMMUNICATION SERVICE

Bolsters www.fitsyourlife.com Online Offerings

Rochester, NY and Emeryville, CA, July 22, 2003 — RelayHealth Corporation, the nation's premier provider of Web-based, doctor-patient communication services, today announced that New York-based Lifetime Health has licensed the full suite of RelayHealth® online services, bolstering the company's existing online initiatives and enhancing communications between Lifetime Health's Rochester-based patients and their physicians.

Participating Lifetime Health physicians will customize the modular RelayHealth service to fit the unique needs of their individual practices. Lifetime Health physicians will choose from a variety of features, including the webVisit®online consultation service, the eScript prescribing and renewal service, an appointment request feature, lab and test result reporting, referral requests, and secure messaging.

"Online doctor-patient communication offers undeniable advantages; benefits we're delighted to extend to the Lifetime Health patient population," said Timothy Finan, President of Lifetime Health. "Our www.fitsyourlife.com online initiatives are specifically designed to make the health care experience more efficient and meaningful."

"With the right structure and workflow, secure online conversations can greatly enhance doctor-patient interactions," said Giovanni Colella, MD, president and chief executive officer of RelayHealth. "By streamlining non-urgent interactions, patients find RelayHealth saves them time, while increasing satisfaction and access to care. We anticipate that, like thousands of other users, patients of Lifetime Health will embrace this convenient, easy-to-use service."

Lifetime Health serves patients throughout Buffalo, Rochester, and Syracuse, New York. Lifetime Health is a subsidiary of The Lifetime Healthcare Companies.

Lifetime Health is the most recent of more than a dozen major medical groups and integrated delivery networks to select and license the RelayHealth service. Other RelayHealth clients include: University of California at Irvine Medical Center, the only university hospital in Orange County; Catholic Healthcare Partners (CHP), the largest health system in Ohio and one of the largest not-for-profit health systems in the United States; Community Health Network, an Indianapolis-based integrated delivery network with more than 1,100 affiliated physicians; Pennsylvania's Lehigh Valley Hospital and Health Network; California-based Hill Physicians; and MedStar Health System, located in the Baltimore/Washington, D.C. area.

About Lifetime Health
Lifetime Health provides healthcare to more than 175,000 people through medical centers and physician offices located in the upstate New York area. For more information, visit www.fitsyourlife.com.

About The Lifetime Healthcare Companies
The Lifetime Healthcare Companies is a family of companies that provide health coverage and health-care services to more than 2 million New Yorkers. The $4 billion not-for-profit company is headquartered in Rochester, New York and employs more than 6,000 workers throughout Upstate New York through nationally recognized business.

About RelayHealth Corporation
RelayHealth is the premier provider of secure online healthcare communication services linking patients, healthcare professionals, payors, and pharmacies. RelayHealth's Web-based, doctor-patient messaging platform connects doctors and their patients efficiently, affordably, and securely. Tuned for the group practice environment, the RelayHealth® service improves and streamlines healthcare delivery and access through modular features—like the webVisit clinical consultation—which tackle complex issues unique to the healthcare market, including clinical structure, practice workflow, and reimbursement. More secure and efficient than telephone or e-mail, RelayHealth combines HIPAA-ready messaging and eScript end-to-end electronic prescribing for the most seamless, comprehensive, and powerful messaging platform available to healthcare professionals and their patients. For information, visit www.relayhealth.com.