Press Releases
Fallon Community Health Plan To Reimburse Physicians For RelayHealth webVisits®
Health Plan is Tenth Nationwide to Offer Secure Online Communication via RelayHealth Services
Worcester, MA and Emeryville, CA, April 13, 2005 — RelayHealth Corporation, the nation's premier provider of health plan-reimbursed online doctor-patient communication services, today announced that Massachusetts-based Fallon Community Health Plan (FCHP) will license the RelayHealth service, enabling FCHP physicians and their patients to securely address non-urgent health matters online.As part of this initiative, FCHP will reimburse physicians for qualifying webVisits®. Clinically structured, webVisits make it possible for patients to address non-urgent health care matters online with their own doctor with convenience and privacy.
"As we expand our provider network, we're not only giving patients more choice — we're also facilitating more immediate access to physicians through the secure RelayHealth service," explained Eric H. Schultz, president and chief executive officer of FCHP. "This added service reflects our continued commitment to quality and customer satisfaction, and gives members a convenient new alternative to manage non-urgent health care directly with their provider."
"For the last three years, Fallon Community Health Plan has consistently been ranked one of the Top 10 health plans in the country, " said Giovanni Colella, MD, president and chief executive officer of RelayHealth. "That another health plan of such high caliber is sponsoring the RelayHealth service for members and reimbursing physicians for RelayHealth webVisits speaks to the growing momentum and relevance of this new vehicle for non-urgent care."
To date, over 40 major medical groups and integrated delivery networks representing more than 15,000 affiliated physicians have selected and licensed the RelayHealth service.
About Fallon Community Health Plan
Founded in 1977, Fallon Community Health Plan (FCHP) provides health care services designed
to meet the unique and changing needs of all we serve. Our robust product portfolio includes
a variety of health plan options (HMO, POS and Medicare Advantage plans, as well as a national
PPO) featuring flexible and innovative benefit designs. Our carefully developed networks
provide cost-effective, coordinated care and give our members access to physicians and hospitals
throughout Massachusetts. We also offer a broad spectrum of health and wellness services
and programs to ensure our members, at any stage of life, receive the highest quality of
care. Because of our continued commitment to deliver high-quality health care and exceptional
customer service, FCHP is consistently rated as one of the nation's top health plans. Both
our commercial HMO and Medicare Advantage plans have been awarded "Excellent" accreditation
by the National Committee for Quality Assurance. For more information on FCHP, visit www.fchp.org.
About RelayHealth Corporation
RelayHealth is the premier provider of secure online healthcare communication services linking
patients, healthcare professionals, payors, and pharmacies. RelayHealth's Web-based, doctor-patient
messaging platform connects doctors and their patients efficiently, affordably, and securely.
Tuned for both small and large practice environments, the RelayHealth® service
improves and streamlines healthcare delivery and access through modular features — like
the webVisit® clinical consultation — which tackle
complex issues unique to the healthcare market, including clinical structure, practice workflow,
and reimbursement. More secure and efficient than telephone or e-mail, RelayHealth combines
HIPAA-ready messaging and eScript end-to-end electronic prescribing
for the most seamless, comprehensive, and powerful messaging platform available to healthcare
professionals and their patients. For information, visit www.relayhealth.com.
