Automation plays an ever-growing role in patient safety by helping eliminate human error as drug inventories continue to expand. In August of this year, a prescription error was prevented when an adult patient’s prescription was fulfilled with diflunisal instead of diflucan, the intended prescription.
Healthcare reform and the influx of newly-insured patients with high-deductible plans have spurred a very real need for hospitals to collect patients’ financial responsibilities early and often in the care cycle. It’s a difficult job that’s not pleasant for the financial counselor or the patient. Factor in the ongoing need to improve patient satisfaction, and the situation is even more complex. But are improved collections and higher patient satisfaction mutually exclusive?
We don’t need to tell you that the new ICD-10 deadline is exactly one year away. (Okay, we just did…) ICD-10 readiness is all about process – there’s no magic technology that solves everything. One of the most important – and misunderstood – processes is testing. There are multiple ways to test ICD-10 claims, and not all methods are equal. Here's a story that illustrates this point.
So what are you doing over the next 12 months? If you are with a hospital or health system, ICD-10 no doubt factors into your plans … in a big way. To commemorate the anniversary of the delayed deadline, and the start of the home stretch to implementation, RelayHealth Financial published another cartoon.
Atlantic Health System CIO Linda Reed talks candidly about her three biggest challenges this year and why healthcare CIOs may be the busiest and most stressed CIOs in the United States.
To say that some people are passionate about ICD-10 is an understatement. One person who puts the passion into the mission is RelayHealth Financial ICD-10 Director Joshua Berman, who we cornered at ANI in Las Vegas for quick, unscripted video interview. Berman shares his thoughts on ICD-10 readiness, the deadline delay, and what healthcare providers should be doing now (not later). His advice: Don’t procrastinate – move forward and be ready.
Community Healthcare System (CHS), serving northwest Indiana, is composed of three non-profit hospitals that were all looking for technical help to improve the quality and cleanliness of their claims. Knowing that the registration process was becoming more and more complex, they sought a solution that would help their upfront staff both increase their registration data accuracy and allow them to apply their own custom rules to help solve downstream claims issues.
Quick show of hands: How many providers love the manual processes involved in authorizations?
Shifting financial realities are forcing hospitals to adopt new practices to keep the cash flowing.
As one of the most commonly used drugs in the U.S., acetaminophen serves as an active ingredient in hundreds of over-the-counter (OTC) and prescription medicines. It’s also one of the easiest to overdose considering that a patient has unfettered access to OTC versions. While acetaminophen’s OTC status lulls many patients into believing it’s nearly harmless, taking four grams in a 24-hour period has been linked over and over again to liver injury.