Company Blog


News: RelayHealth ICD-10 Testing – Industry-Leading Acceptance Rates and Volumes

McKesson , McKesson Health Solutions , RelayHealth Financial , ICD-10 , ICD-10 Testing , Revenue Cycle , Revenue Cycle Management

Today RelayHealth Financial announced that its ICD-10 testing program has yielded claim and remittance volumes, and acceptance rates far above industry norms for both acknowledgement and end-to-end testing.

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News: ConnectCenter from RelayHealth Sets a New Standard for Online Claims Management

McKesson Health Solutions , RelayHealth , RelayHealth Financial , Revenue Cycle Management , Claims Management , Claims Adjudication , ConnectCenter , Channel Partners , practice management vendors , billing companies and revenue cycle management firms

Today RelayHealth Financial introduced ConnectCenter, a groundbreaking new claims management portal to help practice management vendors, billing companies and revenue cycle management firms streamline claims processing and accelerate payment velocity.

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McKesson on FHIR

Posted by Arien Malec - Vice President, Strategy and Product Marketing on December 8, 2014

Interoperability , HL7 , CommonWell , FHIR

As a nation, we have made great strides in the deployment and use of health information technology. With the transition to value based care delivery models, we must ensure that technology is interoperable to enable better care delivery, better health, and greater efficiency of care delivery.

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Ebola and Patient Education: What Physicians Need to Know

RelayHealth , Physicians , Ebola , Patient Education

RelayHealth adult infectious disease specialist Summerpal Kahlon, MD provides advice for U.S. physicians who are now fielding frantic questions from their patients about Ebola. Read Dr. Kahlon’s article on actions to take, and the role of physicians as educators and reassuring sources of truth.

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Keeping Patients Safe: Diflucan versus Diflunisal

Posted by Pat daCosta, PharmD, RPh - Senior Product Manager, Clinical Pharmacy Services on October 23, 2014

patient safety , adverse drug events , pharmacist , RxSafety Advisor , Pat daCosta , LASA , "look alike sound alike"

Automation plays an ever-growing role in patient safety by helping eliminate human error as drug inventories continue to expand. In August of this year, a prescription error was prevented when an adult patient’s prescription was fulfilled with diflunisal instead of diflucan, the intended prescription.

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Best Practices in Patient Engagement, Point of Service Collections

RelayHealth , RelayHealth Financial , Revenue Cycle , Revenue Cycle Management , Healthcare IT , Collections , Health Insurance Exchanges , Healthcare Reform , Patient Engagement , Gartner

Nine months into the Health Insurance Exchange era and one thing is clear – hospitals need new tools and strategies to keep cash flowing. Most people are choosing high-deductible plans and owe more out of pocket. Meanwhile, hospitals and health systems work to facilitate patient financial clearance, and collect as early and as often as possible. In a new webcast, lead analyst firm Gartner and RelayHealth recently discussed best practices for patient engagement and point of service collections.

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Patient Satisfaction and Collections – Achieving a Difficult Balance

RelayHealth , RelayHealth Financial , Gwinnett Hospital System , Patient Collections , AhiQa , Revenue Cycle , Revenue Cycle Management , Healthcare IT , Patient Engagement , Patient Satisfaction

Healthcare reform and the influx of newly-insured patients with high-deductible plans have spurred a very real need for hospitals to collect patients’ financial responsibilities early and often in the care cycle. It’s a difficult job that’s not pleasant for the financial counselor or the patient. Factor in the ongoing need to improve patient satisfaction, and the situation is even more complex. But are improved collections and higher patient satisfaction mutually exclusive?

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Tales from the ICD-10 Front Lines: A Case Study in Readiness

McKesson Health Solutions , RelayHealth , RelayHealth Financial , Revenue Cycle Management , ICD-10 , RelayAssurance , Claims Management

We don’t need to tell you that the new ICD-10 deadline is exactly one year away. (Okay, we just did…)  ICD-10 readiness is all about process – there’s no magic technology that solves everything. One of the most important – and misunderstood – processes is testing. There are multiple ways to test ICD-10 claims, and not all methods are equal. Here's a story that illustrates this point.

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The Countdown to ICD-10 Has Begun … Again

RelayHealth , RelayHealth Financial , ICD-10 , Coding , ICD-10 Readiness , ICD-10 Testing

So what are you doing over the next 12 months?  If you are with a hospital or health system, ICD-10 no doubt factors into your plans … in a big way. To commemorate the anniversary of the delayed deadline, and the start of the home stretch to implementation, RelayHealth Financial published another cartoon.

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What are Three Top-of-Mind Issues for a Health System CIO?

Healthcare CIO , Atlantic Health System , RelayHealth , RelayHealth Financial , Business Intelligence , Mobility , Accountable Care , Revenue Cycle , Revenue Cycle Management , ICD-10 , Healthcare IT , Patient Engagement

Atlantic Health System CIO Linda Reed talks candidly about her three biggest challenges this year and why healthcare CIOs may be the busiest and most stressed CIOs in the United States.

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