In "Keys to Building a Successful Patient Engagement Strategy," the CIO and VP of Patient Engagement at Flagler Hospital in St. Augustine, Florida, discusses how they implemented a patient engagement strategy designed to meet and exceed the 5% view, download, or transmit measure. Doug Biehn, VP Enterprise HIE & Patient Engagement, of RelayHealth® Clinical Connectivity closed out the webinar by talking about how healthcare organizations can leverage patient engagement to achieve enterprise-wide strategic goals beyond Meaningful Use.
Today RelayHealth Financial announced that its ICD-10 testing program has yielded claim and remittance volumes, and acceptance rates far above industry norms for both acknowledgement and end-to-end testing.
Today RelayHealth Financial introduced ConnectCenter, a groundbreaking new claims management portal to help practice management vendors, billing companies and revenue cycle management firms streamline claims processing and accelerate payment velocity.
As a nation, we have made great strides in the deployment and use of health information technology. With the transition to value based care delivery models, we must ensure that technology is interoperable to enable better care delivery, better health, and greater efficiency of care delivery.
RelayHealth adult infectious disease specialist Summerpal Kahlon, MD provides advice for U.S. physicians who are now fielding frantic questions from their patients about Ebola. Read Dr. Kahlon’s article on actions to take, and the role of physicians as educators and reassuring sources of truth.
Automation plays an ever-growing role in patient safety by helping eliminate human error as drug inventories continue to expand. In August of this year, a prescription error was prevented when an adult patient’s prescription was fulfilled with diflunisal instead of diflucan, the intended prescription.
Nine months into the Health Insurance Exchange era and one thing is clear – hospitals need new tools and strategies to keep cash flowing. Most people are choosing high-deductible plans and owe more out of pocket. Meanwhile, hospitals and health systems work to facilitate patient financial clearance, and collect as early and as often as possible. In a new webcast, lead analyst firm Gartner and RelayHealth recently discussed best practices for patient engagement and point of service collections.
Healthcare reform and the influx of newly-insured patients with high-deductible plans have spurred a very real need for hospitals to collect patients’ financial responsibilities early and often in the care cycle. It’s a difficult job that’s not pleasant for the financial counselor or the patient. Factor in the ongoing need to improve patient satisfaction, and the situation is even more complex. But are improved collections and higher patient satisfaction mutually exclusive?
We don’t need to tell you that the new ICD-10 deadline is exactly one year away. (Okay, we just did…) ICD-10 readiness is all about process – there’s no magic technology that solves everything. One of the most important – and misunderstood – processes is testing. There are multiple ways to test ICD-10 claims, and not all methods are equal. Here's a story that illustrates this point.
So what are you doing over the next 12 months? If you are with a hospital or health system, ICD-10 no doubt factors into your plans … in a big way. To commemorate the anniversary of the delayed deadline, and the start of the home stretch to implementation, RelayHealth Financial published another cartoon.