Company Blog



News: San Francisco Healthcare Finance Symposium to Explore Latest Revenue Cycle Best Practices and Innovations

McKesson , McKesson Health Solutions , RelayHealth Financial , Revenue Cycle , Revenue Cycle Management , Analytics , ICD-10 , San Francisco , Healthcare , Healthcare Finance

RelayHealth Financial announced the San Francisco Healthcare Finance Symposium, a forum for hospital revenue cycle professionals taking place on May 28, 2015 at the San Francisco Marriott Marquis.

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News: RelayHealth ICD-10 Testing – Industry-Leading Acceptance Rates and Volumes

McKesson , McKesson Health Solutions , RelayHealth Financial , ICD-10 , ICD-10 Testing , Revenue Cycle , Revenue Cycle Management

Today RelayHealth Financial announced that its ICD-10 testing program has yielded claim and remittance volumes, and acceptance rates far above industry norms for both acknowledgement and end-to-end testing.

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News: ConnectCenter from RelayHealth Sets a New Standard for Online Claims Management

McKesson Health Solutions , RelayHealth , RelayHealth Financial , Revenue Cycle Management , Claims Management , Claims Adjudication , ConnectCenter , Channel Partners , practice management vendors , billing companies and revenue cycle management firms

Today RelayHealth Financial introduced ConnectCenter, a groundbreaking new claims management portal to help practice management vendors, billing companies and revenue cycle management firms streamline claims processing and accelerate payment velocity.

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Ebola and Patient Education: What Physicians Need to Know

RelayHealth , Physicians , Ebola , Patient Education

RelayHealth adult infectious disease specialist Summerpal Kahlon, MD provides advice for U.S. physicians who are now fielding frantic questions from their patients about Ebola. Read Dr. Kahlon’s article on actions to take, and the role of physicians as educators and reassuring sources of truth.

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Best Practices in Patient Engagement, Point of Service Collections

RelayHealth , RelayHealth Financial , Revenue Cycle , Revenue Cycle Management , Healthcare IT , Collections , Health Insurance Exchanges , Healthcare Reform , Patient Engagement , Gartner

Nine months into the Health Insurance Exchange era and one thing is clear – hospitals need new tools and strategies to keep cash flowing. Most people are choosing high-deductible plans and owe more out of pocket. Meanwhile, hospitals and health systems work to facilitate patient financial clearance, and collect as early and as often as possible. In a new webcast, lead analyst firm Gartner and RelayHealth recently discussed best practices for patient engagement and point of service collections.

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Patient Satisfaction and Collections – Achieving a Difficult Balance

RelayHealth , RelayHealth Financial , Gwinnett Hospital System , Patient Collections , AhiQa , Revenue Cycle , Revenue Cycle Management , Healthcare IT , Patient Engagement , Patient Satisfaction

Healthcare reform and the influx of newly-insured patients with high-deductible plans have spurred a very real need for hospitals to collect patients’ financial responsibilities early and often in the care cycle. It’s a difficult job that’s not pleasant for the financial counselor or the patient. Factor in the ongoing need to improve patient satisfaction, and the situation is even more complex. But are improved collections and higher patient satisfaction mutually exclusive?

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Tales from the ICD-10 Front Lines: A Case Study in Readiness

McKesson Health Solutions , RelayHealth , RelayHealth Financial , Revenue Cycle Management , ICD-10 , RelayAssurance , Claims Management

We don’t need to tell you that the new ICD-10 deadline is exactly one year away. (Okay, we just did…)  ICD-10 readiness is all about process – there’s no magic technology that solves everything. One of the most important – and misunderstood – processes is testing. There are multiple ways to test ICD-10 claims, and not all methods are equal. Here's a story that illustrates this point.

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The Countdown to ICD-10 Has Begun … Again

RelayHealth , RelayHealth Financial , ICD-10 , Coding , ICD-10 Readiness , ICD-10 Testing

So what are you doing over the next 12 months?  If you are with a hospital or health system, ICD-10 no doubt factors into your plans … in a big way. To commemorate the anniversary of the delayed deadline, and the start of the home stretch to implementation, RelayHealth Financial published another cartoon.

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What are Three Top-of-Mind Issues for a Health System CIO?

Healthcare CIO , Atlantic Health System , RelayHealth , RelayHealth Financial , Business Intelligence , Mobility , Accountable Care , Revenue Cycle , Revenue Cycle Management , ICD-10 , Healthcare IT , Patient Engagement

Atlantic Health System CIO Linda Reed talks candidly about her three biggest challenges this year and why healthcare CIOs may be the busiest and most stressed CIOs in the United States.

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ICD-10 Lessons: Don’t Procrastinate. Keep on Testing. Use Analytics to Get Your Bearings.

RelayHealth , RelayHealth Financial , ICD-10 , Healthcare IT , Revenue Cycle , Revenue Cycle Management

To say that some people are passionate about ICD-10 is an understatement. One person who puts the passion into the mission is RelayHealth Financial ICD-10 Director Joshua Berman, who we cornered at ANI in Las Vegas for quick, unscripted video interview. Berman shares his thoughts on ICD-10 readiness, the deadline delay, and what healthcare providers should be doing now (not later). His advice: Don’t procrastinate – move forward and be ready.

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