CaroMont Health Chooses RelayHealth for Enterprise Health Information Exchange to Enhance Care Coordination

Competitive market, physician alignment also key considerations

CaroMont Health, a 435- bed, regional not-for-profit healthcare system in Gastonia, North Carolina, has chosen RelayHealth to facilitate enterprise health information exchange (HIE) between the hospital, its employed physicians and affiliated physicians.

“Effective care coordination is key to continued healthcare quality,” said Mike Johnson, assistant VP/CIO, CaroMont Health. “This is a competitive market and we want to be the health system of choice for both physicians and patients. Choosing RelayHealth for secure health information exchange between all healthcare participants will help us effectively coordinate our care and is a significant piece in maintaining excellence in the quality of care we deliver.”

Johnson cited RelayHealth’s secure provider-to-provider messaging, electronic results management and ease of implementation as factors in the selection of RelayHealth for CaroMont’s enterprise health information exchange. More than 100 employed physicians will be the first to implement the system with approximately 200 employed and affiliated physicians to follow.

“Our employed physicians are all adopting the same electronic medical record (EMR) system,” Johnson stated. “Our affiliated physicians, however, use a wide variety of EMRs. By choosing RelayHealth for health information exchange, we’ll be able to share information with all of the EMR systems used by our CaroMont physicians and our affiliated physicians. Additionally, physicians will be able to securely communicate with patients through the RelayHealth portal.”

“Hospitals and health systems – particularly those in highly competitive environments like CaroMont – are choosing enterprise health information exchange as a powerful way to differentiate themselves to patients and physicians,” said Jim Bodenbender, president, RelayHealth Connectivity Solutions. “CaroMont Health’s vision for the future of connected healthcare through health information exchange and its commitment to the communities it serves is commendable.”

About CaroMont Health

CaroMont Health in Gastonia, North Carolina, is a regional, independent, not-for-profit health care system and nationally-recognized "value-based" health care provider (high quality, low cost). CaroMont Health is the only hospital in the region named by Thomson Reuters as a 100 Top Hospital for quality care and is one of two HealthGrades' Clinical Excellence recipients in North Carolina. CaroMont Health is among an elite group of 22 selected participants (out of 3,000 national hospitals/systems) engaged in demonstrating "Accountable Care Organizations" (hospitals focused on accountability for highest outcomes at the lowest cost for individualized patient care).

About RelayHealth
RelayHealth, McKesson’s connectivity business, operates as a neutral partner in an open network environment, offering connectivity services and integration among all organizations, systems, and solutions. Its intelligent network is designed to streamline clinical, financial and administrative communication between patients, providers, payers, pharmacies, pharmaceutical manufacturers, and financial institutions. RelayHealth works to accelerate the delivery of high-quality care and improve financial performance through solutions such as online consultation of physicians, electronic prescribing, point-of-service pharmacy claims resolution by payers. RelayHealth securely processes more than 12.8 billion financial and clinical transactions annually. For more information, call 888.743.8735, or visit our Web site at www.RelayHealth.com. Follow us on Twitter (@RelayHealth) or visit the RelayHealth Facebook page.

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