Geisinger to Implement RelayHealth’s E-System to Clarify Benefit Coverage

Health systems using RevRunner can perform unlimited eligibility checks that help reduce administrative costs

Geisinger Health System, one of the nation’s largest integrated healthcare delivery systems, is implementing RelayHealth’s RevRunner® eligibility solution to improve patients’ understanding of their health insurance coverage.

“During these difficult economic times, it is critical that we help patients understand their health plan’s coverage and their own financial obligations,” said Barbara Tapscott, vice president of Revenue Cycle, Geisinger Health System. “By using RelayHealth’s RevRunner to verify their insurance eligibility both before and during their hospital stays, we can provide patients with an accurate picture of the fees that they must cover.”

Geisinger chose RelayHealth’s RevRunner financial clearance services because it automatically uses multiple means to verify the most current and complete data on a patient’s coverage, copayments, coinsurance and deductibles. RevRunner will help improve Geisinger’s verification process by providing unlimited eligibility checks from the scheduling of services through discharge and final billing to verify payor and patient financial responsibilities. Lower administrative costs and improved cash flow are expected as a result.

RevRunner gives outlying Geisinger practice sites that are not connected online with its central business office a quick and reliable way of verifying insurance eligibility as often as necessary.

Cited in two Presidential speeches on healthcare reform, Geisinger Health System has a reputation as one of the nation’s highest quality and most cost efficient healthcare organizations. Geisinger is also recognized as a national leader in the implementation of health information technology.

“We are proud to be selected by Geisinger Health System, a world-class healthcare leader that shares our vision of using technology to reduce the administrative cost of delivering healthcare,” said Jim Bodenbender, president of RelayHealth’s Provider and Consumer Solutions. “While utilizing our solution to automate this process, Geisinger is also improving their patient service. With our pre-service financial planning, for example, Geisinger patients are better equipped to make informed payment decisions. In this new world of patient financial responsibility, this is an important service that patients appreciate.”

About Geisinger Health System

Founded in 1915, Geisinger Health System (Danville, PA) is one of the nation’s largest integrated health services organizations. Serving more than two million residents throughout central and northeastern Pennsylvania, the physician-led organization is at the forefront of the country's rapidly emerging electronic health records movement. Geisinger is comprised of two medical center campuses, three hospitals, a 740-member group practice, a not-for-profit health insurance company and the Henry Hood Center for Health Research—dedicated to creating innovative new models for patient care, satisfaction and clinical outcomes. For more information, visit www.geisinger.org

About RelayHealth
RelayHealth, McKesson’s connectivity business, operates as a neutral partner in an open network environment, offering connectivity services and integration among all organizations, systems, and solutions. Its intelligent network is designed to streamline clinical, financial and administrative communication between patients, providers, payers, pharmacies, pharmaceutical manufacturers, and financial institutions. RelayHealth works to accelerate the delivery of high-quality care and improve financial performance through solutions such as online consultation of physicians, electronic prescribing, point-of-service pharmacy claims resolution by payers. RelayHealth securely processes more than 12.8 billion financial and clinical transactions annually. For more information, call 888.743.8735, or visit our Web site at www.RelayHealth.com. Follow us on Twitter (@RelayHealth) or visit the RelayHealth Facebook page.

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