Hospital executives seeking to optimize their revenue cycle team performance can now retrieve productivity statistics from anywhere. RelayHealth, a leading provider of clinical and financial connectivity solutions including revenue cycle management, health information exchange (HIE), secure messaging, PHR, and patient portal, expands its analytics suite with the introduction of RelayAnalytics™ Spectrum. RelayAnalytics Spectrum provides hospital system managers and executives mobile access via iPad® to the critical information necessary to run their hospital or health system from anywhere.
The use of mobile devices, such as smart phones and tablets, continues to expand in today’s hospital environment. As use expands, decision makers expect to have access to the critical information necessary to run their organizations from those devices. In a recent global survey conducted by Dimensional Research[i] of IT professionals, 78% say there are more than twice as many personal devices connecting to corporate networks now than compared to two years ago. The report also goes on to say that 32% of the data stored on mobile devices is corporate information made available through business applications.
“Financial solvency is critical to a health system’s ability to fulfill its mission within its community: to provide high-quality healthcare,” said Dave Mason, senior vice president and general manager, RelayHealth. “As health system leaders face increasing reimbursement compression and rising self-pay balances, the need for quality healthcare analytics increases. RelayHealth has created a suite of analytics offerings that help organizations monitor and manage performance in the larger healthcare ecosystem, within their individual organizations and, with the introduction of RelayAnalytics Spectrum, down to the departmental and employee level.”
RelayAnalytics Spectrum works in conjunction with RelayClearance™ Plus (RevRunner™) and #1 in KLAS RelayAssurance™ Plus (ePREMIS®)* to help provide mobile access to key pre-service and claim processing metrics to help managers stay apprised of this information from wherever they are. Pre-service metrics include eligibility and point-of-service collections KPIs (key performance indicators). The claims processing KPIs measure Rejected Claims and Claims Validated to help managers manage claims through the revenue cycle faster and get needed insight to meet claims processing goals. Accessible through the iPad, the data is available in intuitive, easy to digest visuals and allows managers and executives to monitor operational and end user performance.
* RelayAssurance™ Plus (ePREMIS) was named #1 in KLAS for 2011 in the Revenue Cycle Management – Claims Management category by KLAS, a third-party research firm that measures healthcare technology vendor performance. The information was published in the Best in KLAS and Category Leader research report, which is available www.klasresearch.com.
[i] The Impact of Mobile Devices on Information Security: A Survey of IT Professionals, January 2012; http://www.checkpoint.com/downloads/products/check-point-mobile-security-survey-report.pdf