We at RelayHealth are committed to maintaining the privacy and security of our customers' personal information. Through this privacy statement, RelayHealth wants to assure you of our commitment to privacy and security. Our privacy philosophy is based on the concept of fair information practices. This means we provide our customers with notice of how we manage information so that they can have a more informed understanding of how we operate.
If we collect information from or about you, we will tell you what information is being collected, how, by whom, and for what purposes.
We will give you options about how the personal information that you provide us may be used.
We use recognized industry safeguards to protect customer personal information from unauthorized access or use.
You will have the opportunity to update your personal information that you have provided to us. We will also take steps to make sure that any updates that are provided are processed in a timely and complete manner.
We will tell you how you can contact us regarding our privacy statement and practices.
We capture the paths taken as you move from page to page (i.e., your "click stream" activity). Information we collect on RelayHealth.com may be used to enhance your use of this Web site in ways like these:
Disclosure of personal information for legal purposes and protection of RelayHealth.com and others: We reserve the right to share your personal information with third parties if required to do so by law or if we believe such action is necessary in order to: (a) conform with the requirements of the law or to comply with legal process served upon us; (b) protect or defend our legal rights or property, RelayHealth.com, or our users; or (c) investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or violations of the terms and conditions of using RelayHealth.com.
We will give you options about how the personal information that you provide us may be used. Before we use your personal information for any purpose, we will give you choices about whether or not to allow us to engage in that use. We will give you the opportunity to keep us from using or sharing the personal information that you have provided to us for purposes other than to fulfill your request. To exercise this choice, we will allow you to notify us of your preferences during the information collection process. If there are third parties that process RelayHealth data, we will require them to hold all personally-identifiable information confidential, and to use our customer information only for the purpose of fulfilling their business obligation. RelayHealth does not sell personally identifiable information to third party marketers.
We use recognized industry safeguards to protect personally identifiable information from unauthorized access or use. We will employ industry recognized security safeguards to protect the personally identifiable information that you have provided to us from loss, misuse and unauthorized alteration. If you are required to transmit sensitive information (such as Social Security and/or credit information) to us through our Web site, we will provide you access to our secure server that allows encryption of your data as it is transmitted to us. We will protect personally identifiable information stored on the site's servers from unauthorized access using commercially available computer security products (e.g., firewalls), as well as carefully developed security procedures and practices.
We will tell you how you can contact us regarding our privacy statement and practices. If you have any questions about this privacy statement, our information handling practices, or any other aspects of your privacy and the security of information, please send an email to firstname.lastname@example.org or call us at 770-237-7164. Our mailing address is: RelayHealth, 5995 Windward Parkway, Alpharetta, GA 30005, ATTN: Privacy Officer.
We retain the flexibility to update this policy. RelayHealth may periodically update this policy to describe how new Web features may affect our use of your information and to let you know of new controls and features that we may provide you. The date of the last update to this privacy statement is stated at the top of this document.