Building a Better Business Office
Boca Raton Regional Hospital in Boca Raton, Fla., has a patient population more elderly than most, with 67 percent receiving Medicare benefits. Still, many of them frequently inquired about paying their bills online, leading the hospital to implement RelayAccount™ from RelayHealth for online bill paying and account management. The implementation helped achieve positive outcomes in patient satisfaction, labor savings, cost reductions and increases in point-of-service collections.
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