Sky Lakes Medical Center
When Andrew Molatore became Director of Patient Financial Services at Sky Lakes Medical Center, the storm that awaited him was like those that unexpectedly dump heavy snow on south-central Oregon’s High Plateau.
Advice for anyone, even experienced mountaineers, trapped by such a storm is twofold: Have provisions that will allow you to survive, and trust that help is on the way.
Faced with A/R at nearly 90 days, manual billing processes, and changes in management, Sky Lakes Medical Center took similar measures to improve care for its service community in south-central Oregon and northeastern California.
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