Credible, Defensible Estimates

More Accurate Upfront Financial Calculations Bring Increased Revenue, Satisfaction with Entire Care Experience

Helping patients gain a realistic expectation about their financial responsibility for visits, tests and procedures can help move toward the goal of increasing patient satisfaction scores while also driving toward lower A/R days and ultimately heightening the positive perception of a health system within a community. This position paper describes RelayHealth’s Estimation Maturity Model, which can help you determine where your facility is along the maturity continuum and provide guidance to move toward more accurate and defensible estimates that patients will understand and accept.

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