Financial Patient Engagement: Best Practices to Increase Collections

Healthcare providers spend so much time clinically engaging patients in hopes of qualifying for the federal government’s Meaningful Use incentives that it is easy for them to forget that financially engaging patients can also be meaningful.

To accomplish this goal, however, providers must find the right strategy and the best tools. The strategy is straightforward but sometimes overlooked, and includes thoughtful patient education and communication at every point in the revenue cycle – pre-service, point-of-service and post-service.

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