As our nation’s healthcare system undergoes significant change, retail pharmacies — uniquely positioned for an increased role in primary patient care — are examining clinical interoperability and collaboration options. The Collaboration Principles of the Pharmacy Electronic Health Information Technology Collaborative call for collaboration that leads to an electronic health record (EHR) in the pharmacy practice.1 Pharmacies must look beyond electronic automation of traditional processes, like prescriptions and communication toward two-way, interactive connectivity, giving the pharmacy the capability to both view and populate the patient’s community health record. As most clinical systems are created for non- pharmacy providers, expertise in pharmacy workflow and revenue cycle will be crucial. Ultimately, the key to successful clinical collaboration will be choosing a partner who can help you mind your bottom line so your pharmacists can focus on the clinical aspects of your expanding practice.
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