How to improve your care coordination program

Driving improved outcomes is a primary focus of today’s healthcare providers. Implementing a care coordination program across hospital, ambulatory and diagnostic settings can improve physician alignment for better care. A coordinated care network drives higher quality care while also reduce paperwork and administrative overhead, and minimize duplicate diagnostic orders.

At the heart of an effective care coordination program is a clinical data repository for complete patient health records that encompass all aspects of care for a patient across the coordinated care network, regardless of care setting. Tools that automate workflows and streamline communication between care providers also support increased efficiency and improved care coordination.

RelayHealth’s care coordination solutions resolve communication challenges and streamline referrals within your coordinated care network. A care coordination program that spans all care settings can help improve transitions of care, increase orders for your services, improve treatment speed and quality of care, and improve patient satisfaction.

Share patient data with community records

RelayHealth’s solutions help all providers who see a patient share a common knowledgebase about the patient, aggregated into a longitudinal patient health record. We create complete patient records for your coordinated care network by linking healthcare data from all available care settings into a single, centralized clinical data repository.

Complete patient records can be quickly shared with coordinated care team members in disparate locations, enabling all care providers to see information contributed by other providers, including patient information, health status, diagnostic records and prescriptions, as well as in-patient and out-patient visit history – in advance of, and at the point of care.

Simplify referral paperwork 

Savings in time and revenue are realized when all facets of the referral are handled electronically, quickly, and securely through RelayHealth’s communication technology.  Provider communication workflows can be embedded directly in the provider’s existing EHR and managed in a clinically relevant manner to save time and ensure the clinical data remains secure. While initiating a referral, the physician can supply the other provider with the patient’s community record, test results, authorization and a personal note, if desired.

Improve transitions in care 

Physicians want to know what happens with their patients when they are admitted to the hospital or visit the emergency department (ED). Hospitals can help improve transitions of care for a care coordination program by sending electronic alerts to providers when their patients are admitted to or discharged from the ED or an in-patient hospital stay.

Align physicians within your network

When test results are returned to the community record, it makes each easier for everyone participating in a care coordination program. Results delivered through health information exchange (HIE) become part of the patient’s community health record and can be securely shared by physicians as part of a referral, used at the point of care, or shared with patients via the RelayHealth patient portal. Learn more about our enterprise HIE solutions.

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