Secure, centralized repository for clinical data

A secure, clinical data repository is at the core of our enterprise HIE health information exchange software solution, allowing for clinical data aggregation into longitudinal community health records for care coordination by subscribed healthcare providers.

We’ve been a health information exchange vendor for more than a decade. From the start, our clinical data warehouse software was built as a central clinical data repository to store all patient data securely and enable clinical interoperability. From a single data center in the cloud, we create community health records by linking healthcare data from all available points of care, giving you greater insight into all aspects of your patients’ health.

Data stored in the RelayHealth clinical data warehouse is made available for sharing or restricted in its availability, depending upon health system needs and patient consent preferences. Data sharing is one of the many clinical data warehouse tasks handled by our advanced clinical integration engine.

Clinical integration engine 

Our clinical integration engine handles details related to security, patient identity management and exchange terminology mapping. As a result, when a patient shows up in your emergency department (ED), the engine allows a provider to query the clinical data repository, translate the patient’s identity, and pull in the patient’s community health record, ensuring that only the correct and consented information is shared.

Patient portal promotes patient engagement 

One of the advantages of our health information exchange solution is the opportunity for patient engagement. A patient portal allows patients secure, easy online access to RelayHealth data made available by providers in their patient health records. Features of the portal for patient engagement include:

  • Online consultations with clinically-structured questionnaires
  • Requests for appointments and referrals
  • Messages to primary caregiver or office staff
  • Viewing of test results released by the physician
  • Self-service access to the patient health records (PHRs)
  • Patient-centered education resources

Patient consent and opt-out 

Patients who choose to sign up for direct access through the RelayHealth patient portal can control which providers they want to connect with and who sees their health information. Alternately, providers can manage consent on behalf of individual patients who request it.

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