Coordinated care and clinical messaging for PCMH

Managing comprehensive care coordination for your Patient-Centered Medical Home (PCMH) patients requires secure access to a shared clinical data repository containing sensitive patient healthcare information. Our Medical Home Support platform helps ensure providers like you the secure clinical messaging and connectivity infrastructure needed for better outcomes.

Our comprehensive platform for coordinated care provides the data sharing and clinical messaging solutions needed to support effective and efficient communication with patients and care collaboration among providers in the Medical Home. With its patient-centered infrastructure, our web-based patient engagement solution securely connects the provider with patients and other providers to provide them with the ability to share administrative and clinical data across disparate systems. The result: secure clinical messaging and convenient shared access to ambulatory and in-patient information to enable improved care and enhance the bottom line.

Increased patient access and satisfaction

The Medical Home support package provides a secure patient portal to facilitate easy online clinical communications, enabling patients to benefit from care coordination, including:

  • Online consultations with clinically-structured questionnaires
  • Requests for appointments and referrals
  • Messages to primary caregiver or office staff
  • Viewing of test results released by the physician
  • Self-service access to the patient health records (PHRs)

Enhanced care coordination among providers

Managing care within the medical community is much easier thanks to RelayHealth’s clinical messaging and secure data sharing capabilities. Providers can easily make referrals, coordinate care, exchange records with other providers and send reminders and healthcare information to patients.

Educational resources for patients

To inform patients about care of chronic conditions, routine ailments and procedures, RelayHealth patient education resources let patients learn about their care outside of the office visit, assist providers with improving patient satisfaction, patient engagement and staff productivity.

Scalability

As healthcare technology evolves, so will the role of the Medical Home provider in collaborative care. RelayHealth solutions can help to ensure you can continue to adapt your services and meet your clinical and operational goals.

Features

  • Secure online connectivity for collaboration with patients and providers
  • Request referrals and coordinated care from within your EHR
  • Software-as-a-service (SaaS) web-based deployment
  • Common clinical data platform to operationalize the needs of a Medical Home
  • Retain legacy systems and workflows
  • HEDIS measures
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