Pre Service and Point of Service

Implementing collection policies at the point of service can lead to a decrease in bad debt. Leading providers use technology and propensity-to-pay scoring systems to set appropriate deposit and payment schedules. Organizations can now equip registrars to conduct financial discussions with patients — discussions that, in the past, might have been reserved for dedicated financial counselors. Another best practice: collecting patient payments at point of service anywhere in the hospital with an e-cashiering method that posts patient payments directly to the patient accounting system.

Barriers to expanding pre-service collections include accurately calculating co-insurance and deductible amounts due, preventing credit-balance situations, and balancing patient satisfaction against higher collections. More complete, credible and defensible estimates, powered by network software solutions, help providers expand their collection activities and provide patients with precise understanding of their financial responsibilities.

Simplify the Patient Billing Experience

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Accelerating Reimbursement and Maximizing Revenue from Registration Through Collections

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