Online Services
RelayHealth Online Services offer the following benefits to employers and employer coalitions:
Reduced healthcare costs
Independent research shows that online doctor-patient communication can reduce costs related to physician office visits by $1.92 Per Member per Month (PMPM) and reduce total healthcare spending by $3.69 PMPM. Observed reductions in total and physician office-based spending greatly exceeded the cost of reimbursement for webVisits.
Increased employee productivity
Give your employees a convenient alternative to waiting on-hold or scheduling a time-consuming office visit when they need to resolve non-urgent healthcare needs. Research shows that employees using RelayHealth are 50% less likely to miss work due to illness1.
Improved plan satisfaction
Patients love the convenience of online access to their doctor. That makes RelayHealth a powerful recruiting and retention tool. Almost 70% of respondents in an independent study agreed that having the RelayHealth service improved their satisfaction with their health plan.
Enhanced consumer-focused strategy
For those employers offering a consumer-directed health plan, RelayHealth is a perfect complement. It increases transparency and accountability, and it provides employees with tools to better manage their healthcare and stretch their Personal Healthcare Dollars.
1Dr. Laurence Baker et al, RelayHealth webVisit Study, 2003
