Reimbursement Initiatives
RelayHealth offers consumers convenience and access by enabling direct communication with their doctor's office at any time, from any place. Results from an independent study show that both patients and physicians prefer a RelayHealth webVisit to an office visit for non-urgent needs, and RelayHealth effectively reduces healthcare costs while improving employee productivity.
RelayHealth is the only online healthcare communication service to conduct landmark reimbursement pilots with medical groups, health plans, and self-insured employers.
Providing health plan reimbursement and offering a medical plan benefit for webVisits is critical to the success of online healthcare in terms of encouraging consumer adoption.
Health plan reimbursement and employer communication support is a central component of webVisit success, e-prescribing and patient safety improvement, and improving the health care experience. To that end, RelayHealth is in discussion with other national and regional health plans that may offer the RelayHealth service as a reimbursed, medical benefit to their members in the future.
Learn more about the webVisit® Reimbursement Study.
News About Our Reimbursement Programs
10/12/2005 - Blue Cross and Blue Shield of Kansas City to Offer, Reimburse Secure RelayHealth Services
04/13/2005 - Fallon Community Health Plan To Reimburse Physicians For RelayHealth webVisits®
04/06/2004 - BlueCross BlueShield Of Tennessee To Reimburse RelayHealth webVisits®
10/29/2003 - Blue Shield Of California Expands Online Communication Services Through RelayHealth
10/24/2002 – RelayHealth Results Are In: webVisit® A Win For Doctors, Patients And Payors
05/08/2001 – Patient webVisit® Debuts; Connecticut Doctors Pilot Win-Win Technology