Patient Compass™
Is your self-pay rising? Are your patient statements being ignored? Solve these problems by using Patient Compass online business office on your own hospital Web site to collect your cash faster. The Patient Compass suite also includes customizable, consolidated paper-based patient billing communications.
With the Patient Compass virtual business office, patients can use your Web site to access their up-to-date financial account information and view consolidated hospital and medical group charges on one statement. And, for patients who still prefer traditional paper billing, Patient Compass paper-based billing provides personalized, consolidated monthly statements that fully disclose all critical financial and insurance information contained in your A/R system.
With Patient Compass, you can:
- Improve cash flow
- Reduce billing costs
- Improve customer service levels
- Enhance patient satisfaction
Patient Compass Virtual Business Office allows your customers to:
- View and pay all recent visits with open balances See their current statement along with the Estimation of Benefits (EOB) from your insurance company
- Receive e-mails when an insurance payment is received
- Update and correct insurance information online
- E-mail patient billing questions to customer service
- Answer frequently asked medical billing questions
- Learn how to appeal insurance denials and shop for health insurance
All from within your own Web site.
