It's True
4 out of 5 doctors say it improves patient communication.1
In a recent RelayHealth Survey, doctors told us our online communication service helped them strengthen relationships with patient-users. And patients tell us the same.
"RelayHealth has allowed me to build a great relationship of trust with [my doctor] that would be hard to do with office visits or phone calls."
—Patient, Orem, Utah
Tired of waiting on hold? Communicate with your doctor via RelayHealth from any Internet-connected computer—at work, at home, at school.
Nagging question got you up at 2:00 AM? Get your question to your doctor, and get some sleep.
Wondering how your labwork turned out? Ask your doctor's office to send the results securely through RelayHealth.
An independent study found that patients enjoy improved access to their doctor via RelayHealth: More than three-quarters find the service convenient and easy to use, and give RelayHealth high marks compared to office visits or phone calls.
Learn more about the benefits of using RelayHealth, and find out if your doctor is accessible via this service.
100% of RelayHealth transactions are phone free.
Until now, the telephone was one of the few options available for connecting with your doctor. But that doesn't make it the best choice. Factor in voicemail, receptionists, busy signals, and on-hold wait time and the phone can becomes less convenience, more downright nuisance.
With RelayHealth, you can get a non-urgent message directly to your doctor's office anytime. Pose your question in your own words — no need to abbreviate your concern for the message taker, who may or may not get all the details right. And RelayHealth's encryption technology ensures your message is kept confidential and private until the intended recipient opens it.
"You don't have to worry about being at your desk all day long waiting for a return (call) from your doctor. You can pick up your e-mails anywhere or anytime."
—Patient, Mill Valley, California
Now it is conceivable (although unlikely) you consider phone tag an enjoyable form of recreation. But if you're like most of us, you'll want to try RelayHealth. It's easy, it's fast, and it's hassle-free.
Learn more about the benefits of using RelayHealth, and find out if your doctor is accessible via this service.
In an independent study, physicians and patients preferred a webVisit® to an office visit.2
Two-thirds of patients rate the webVisit online consultation "good" to "excellent" compared to an office visit. That's because the webVisit is a convenient, effective way to get advice about your non-urgent healthcare issues — directly from the trusted source who knows your healthcare needs best: your doctor.
"I think the most convenient feature is the online consult. To be able to send the doctor a note when the problem is happening is very easy. And since I work the night shift and the office is open in the daytime, I don't have to stay up waiting for the doctor to get back to me."
—Patient
There's no need to "schedule" a webVisit. Initiate one when it's convenient for you, even if that's 2AM on a Sunday. Simply answer a few questions about your symptoms and send your webVisit off to your doctor. You can save yourself a few phone calls, and perhaps even an office visit. What's more, your doctor's instructions are delivered verbatim, and you can reference them time and time again.
Learn more about the benefits of using RelayHealth, and find out if your doctor is accessible via this service.
Health plan reimbursement for RelayHealth webVisits® now available.
Not only is the RelayHealth webVisit a great way to address non-urgent symptoms with your doctor, it may cost you little or nothing to do so.
An ever-growing number of major health insurance plans now reimburse for the RelayHealth webVisit. That's because RelayHealth connects patients and their doctors in a way that's safe, secure, and medically sound.
"I really believe webVisits are the way of the future."
—Patient
We're happy to tell you if webVisit reimbursement is available in your area.
Learn more about the benefits of using RelayHealth, and find out if your doctor is accessible via this service.
1RelayHealth Provider Survey, February 2003
2RelayHealth Provider Survey, February 2003
