RelayCare is a workflow software system to manage inbound and outreach communications via the telephone and the Web, giving your patients a single access point to your organization. This enables proactive patient engagement throughout the continuum of care to promote preventive and self-care measures, improve patient satisfaction and support high quality care. RelayCare, available as a hosted and on-premise solution, supports key operational goals such as triage, patient education and referrals while also supporting readmission management and other strategic initiatives.
McKesson continues to maintain RelayCare, but is no longer selling this solution. For information on RelayCare product support for current customers, please visit http://www.lvmsystems.com/.