Much of the work RelayHealth completed for 5010 helped lay the foundation for ICD-10. For example, the product field sizes have been expanded to meet ICD-10 requirements. As a result of such proactive steps, RelayHealth’s products were ICD-10 ready two full years ahead of the new October 1, 2015 deadline.

RelayHealth’s Role in ICD-10

Information and TrainingActivity
RelayHealth will provide:
  • Resources on and our customer portal, Collaboration Compass
  • Product readiness statements with relevant ICD-10 release date information
  • User Group sessions with ICD-10 readiness steps and other information
  • Visibility and transparency to payers' ICD-10 readiness
RelayHealth will not provide:
  • ICD-10 consulting and readiness services
  • ICD-9 to ICD-10 crosswalk tables
  • ICD-9 to ICD-10 reimbursement analysis
  • Onsite ICD-10 training
RelayHealth will provide:
  • Ability to send test claims to the RelayHealth Clearinghouse
  • Ability to send test transactions to ICD-10 ready payers
RelayHealth will not provide:
  • ICD-10 testing coordination on behalf of providers. Testing is a provider initiated and led activity.
Solution ReadinessActivity
RelayHealth will provide:
  • Clearinghouse ICD-10 updates
  • ICD-10 ready products and solutions
RelayHealth will not provide:
  • Oversight to provider chargemaster, revenue code and modifier changes
  • Conversion of ICD-9 codes to ICD-10 codes

This information is subject to change. Please check back regularly for updates.

RelayHealth customers can access our customer portal, Collaboration Compass, at for additional ICD-10 resources and tools including our Dynamic Payer Readiness Testing Dashboard. If you have questions, please contact your Account Executive.

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